Network operations analyst
MedellínArchie Labs
...require on‑site intervention or design/engineering changes, the offshore L2/L3 team will escalate to on‑call and on‑site network engineers according to the defined escalation paths and procedures.IMPORTANT: Coverage during USA Second Shift (EST) hours (14:00 – 22:00)ResponsabilitiesIncident Management – Triage & [...]
Industria: Entretenimiento